To ensure good professionalism to better serve you is our motivation.
About us FAQ
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We try to keep our site as current as possible, so you can shop with confidence that items you're interested in on our site are available.
Any item that is out We try to keep our site as current as possible, so you can shop with confidence that items you're interested in on our site are available.
Any item that is out of stock will be clearly indicated as such, and will be marked with an estimated date of availability.
Sometimes, we experience heavier than expected demand and an item becomes unavailable before we are able to mark it as such.
If an item you've ordered becomes unavailable, we will notify you. If you are concerned about availability on a specific item, call us at 1-813-938-6025 (please have your item number handy) or email us at sales@htm-system.com.This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . When sending an email inquiry, be sure to include the item number, description, and the quantity you'd like to purchase.
That is what we are all about. Our commitment is to only sell to sign professionals. That is a solid promise, so unless you consider your customers sign professionals we will never sell to your end user. Our breakdown are as follows: The higher the quantities you purchase, the lower our pricing. If you have large quantities, don’t hesitate to contact us. We will do our best to meet your request. The shopping cart will provide you with a normal delivery date, as well as provide you with express and overnight options for an earlier delivery. Your shipping address is where you would like us to deliver your order. Your billing address is the same address typically as your credit card statement.
Once you place the order, you are given an estimated delivery date. You can track the process of your order online directly by logging into your account and clicking on.If you are unable to view for any reason contact our sales department at sales@htm-system.com or by calling 813-938-6025
Logon to the “my orders”, then click on “view the orders that I have placed”. You will then be able to click on an order you will like to print. For phone, mail, fax or Internet orders, we don't collect any tax if you provide resale sales certificate. When you're ready to complete your purchase, you can proceed to the shipping and billing information pages by clicking on "Checkout" while in your shopping cart or by clicking on "Checkout" icon at the top of any page on our site. The shipping choices will be shown after you enter or choose your shipping address, and total order amount will be posted when you reach the final checkout page. Enter your credit card information and your billing address, be sure to check your information carefully, and then click on "Checkout" to complete your purchase. You'll receive your order number on the confirmation page; be sure to write this number down for future reference in the event you have a question about your order. If you have provided us with a valid email address, you will also receive an order confirmation via email. After you enter the shipping address, you will be taken to the shipping options page which displays a list of all the available shipping methods (Express, 2 Day, Ground, USPS, Fedex, UPS) and their ACTUAL cost. See our Shipping Policy page for more information. In a word, yes. We use SSL (Secure Socket Layer) technology to ensure our site's security. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, HTM-System.com cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. When your credit card information is transmitted to HTM-System.com, we use industry standard, SSL (secure socket layer) encryption to ensure the security of your information. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at HTM-System.com. Regardless of the foregoing, due to the open nature of the internet, we do not guarantee the absence of theft, hacker activity, electronic or non-electronic tampering, or computer crime, and we disclaim responsibility and liability for stolen information. However, Visa and MasterCard currently have a “Zero Liability Policy” in place, which protects all credit and debit card holders from responsibility for any charges due to fraudulent use. See their websites for further details. We can only accept online orders placed with a credit card. We understand that not everyone is comfortable ordering online with a credit card, but rest assured that we take great pains to create a secure environment for our Web shoppers! You can confidently use your credit card to place your order with us online. Read below for details. The card will then be charged when the order is placed. We will send you an email confirmation of your order once you have completed the order. The charges that are appearing on your card account are pre-authorization holds. They are not charges; however, your card company may be temporarily holding those funds. Your card may have declined for one of the following reasons: -1 Your BILLING address entered does not exactly match the BILLING address that your card company has on file. -2 Your card company is declining your transaction because of insufficient funds or another reason from your card company.
No matter how you like to shop, placing your order with HTM-System.com is easy! Although we use a secure server to protect your personal information, we understand that not every customer is comfortable using a credit card online. You can also order by phone or you can mail or fax your order to us. See below for more details on how to order:
Order by phone: Call us at 1-813-938-6025. Professional Sales Representatives are available Monday – Friday from 8:30-5 ET. For easiest ordering, add the items you're interested in to your shopping cart so everything you'd like to purchase is organized when you make the call! Order by fax:Fax your order anytime to 1-813-425-9007. Please remember to include all items, pricing and shipping information on your order form. Also include daytime and evening telephone numbers so we can contact you if we have any questions about your order (we will not use your phone number for any other purpose). IMPORTANT NOTE ON ORDERING VIA EMAIL: Please do not submit your order or any personal information, especially credit card information, via email. Email is not secure and your data can be exposed or intercepted rather easily. For this reason we do not accept orders via email . Order by mail:If you prefer to order by mail, simply enclose a list of items and their quantity, include the appropriate shipping and handling fee, and send it to us at the address below. Don't forget to include payment or credit card information, or a check payable to HTM-System, and your correct shipping information, so we can quickly process your order. Our Address is: HTM-System If you are unsatisfied with your purchase, you may return it for a full refund of the purchase price. Simply follow these easy instructions to make the process of a returning an item go smoothly:
Ø HTM-System 2401A Corporate Blvd Brooksville, FL 34604 Please check that you have entered both your e-mail address and your password. If your password still does not work then click on to automatically receive a new one. Please check that your email address is correct since the new password will be sent to you via e-mail. Click on this link to automatically receive a new password. Please verify your e-mail address to make sure it is correct since you will receive your new password via e-mail. In order to make it easier for you to remember you password, don't hesitate to personalize it in the “My Account” Change my account password Cookies are small bits of data that are sent by Web sites to your computer. They are usually stored on your hard drive in a text file (often called cookies.txt. All cookies that have been sent to your computer will be stored in the same file). Cookies are often used to remember individual visitors when they return to the site, and to remember or save items that have been added to the shopping cart (from the same computer where the cookies were placed). Cookies cannot read your email address or any other personal information about you; nor can they read or see any files on your computer. Cookies can greatly enhance your online shopping experience and make the Web more fun to surf! Not all sites use cookies, and those that do may set an expiration date on the cookie file. At HTM-System.com, we do not use expiration dates on our cookies. You can choose to set your browser to always accept cookies, to warn you before accepting a cookie, or to never accept cookies. If you plan to shop online a lot, you may want to set the browser to always accept cookies. Some sites use quite a few cookies so they can remember your preferences and offer customized content. As you surf their sites, you will be asked to accept cookies frequently if you have set your browser to warn you before accepting a cookie. |